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The Plumb Doctors

Testimonials

Read what homeowners across North Alabama and South Tennessee say about The Plumb Doctors.

  • Our experience with The Plumb Doctor has been extremely positive. When I initially contacted April, my first impression of her was that she was very professional and accommodating. Not only did she work with us to fit our small job onto their calendar within a week, but she made note of the fact that my daughter was hearing impaired and she'd be there alone to let Drew in. When he arrived, he texted my daughter and when he could not reach her, he contacted me. Unfortunately, we had to reschedule the appointment, but they rescheduled without complaint and were very understanding. On the next visit, Drew remembered to text my daughter when he arrived and he faced her while talking to ensure she could understand him. In addition, the job was completed in a timely, neat, and competent manner, and the price was also very affordable. I am so grateful to have found this company, and will be calling to have more home projects done by them in the near future.

    -Shanta Kress

    Shanta K. September 2026 via Thumbtack
  • They came out and fixed our issue same day. I really appreciate their responsiveness and communication throughout the day before the appointment. Drew explained the issue and gave us tips to prevent issues in the future.

    Christine h. September 2026 via Thumbtack
  • Everything went smooth and fast. Pipe broken under the house, had to turn off water completely. Sent a message - heard back same day, they came out the next afternoon. Looked at everything, gave me a very reasonable estimate, and did the work - all within about an hour! If I ever need a plumber again I'll be calling The Plumb Doctors. 😊

    Debbie M. August 2026 via Thumbtack
  • Could not have asked for a harder worker to come out in this heat. He meant to complete the job before leaving and we so appreciate him! He will always be our go to Plummer from now on!

    Sonja r. August 2026 via Thumbtack
  • He was very professional and described the 3 options we had to install our ice line. They did the job in a timely manner. We will definitely use them in the future

    Pam J. July 2026 via Thumbtack
  • I am really pleased with the kind of work that was done and installing my water treatment the word that was done was neat Nice job well done I've contacted other people who never showed up. Drew was very pleasant to work with what a nice guy awesome thank you for recommending him. I will definitely pass on his information to someone who may need the same assistant 100% satisfied.

    Clive H. July 2026 via Thumbtack
  • We had a great experience with the Plumb Doctors. Drew provided a detail estimate of the required work and had a no pressure approach. We decided to hire him to replace a Pressure Reducing Valve and fix a few faucets. The work was completed in a timely manner and at a fair price. We would highly recommend the Plumb Doctors.

    Brian W. July 2026 via Thumbtack
  • Drew is professional and a very knowledgeable 4th generation plumber who does great work. They will be my go to with any plumbing issues in the future.

    Gregory H. June 2026 via Thumbtack
  • did great work, was honest about what they worked on an what needed to be fixed, an hada very reasonable price. 1 10 out of 10

    Mike R. June 2026 via Thumbtack
  • The entire experience with Plumb Doctors was great. The communication was quick and easy with April, who handled scheduling. Drew was able to come check out a water leak under our house within the 2 or so hours I reached out to them. He came with who I assume was his son (unsure) and both were very pleasant people. They immediately got to work, diagnosed the problem and gave us an extremely fair price. They also already had the tools necessary to fix the problem + fixed it within 15 or so mins. Drew seemed very knowledgeable and he went under our house like it was nothing! (I could never.) if we ever need plumbing work done again I will definitely be reaching out to their business and referring my family and friends!

    Aneisha B. June 2026 via Thumbtack
  • The plumb doctor fixed my issue with ease and was very quick to respond! Thank you!

    Sierra J. May 2026 via Thumbtack
  • I had an abnormal situation in which to install a new water heater. A standard height plus expansion tank would not fit in the space. Drew found a same-capacity water heater which was shorter to fit the space with the expansion tank installed properly. His estimate was spot on too. Thanks, Drew!

    Kathleen L. May 2026 via Thumbtack
  • The Plumb Doctors are awesome. I am happy with the work done and the way everything was explained. I was shocked at the cost but after the explanation I understood. $750 to install a smart toilet and a new flange. The work was done quickly and they came back out a few days later to fix a leak.

    Bathsheba J. May 2026 via Thumbtack
  • They did an excellent job with my plumbing needs I will reach out to them next time I have plumbing work to be done.

    James R. May 2026 via Thumbtack
  • I needed a gas line/attachment installed to the gas meter for a portable generator. I reached out to them because of the three companies Thumbtack recommended, they were the only licensed company. No regrets! They were very responsive and I believe Drew came out the next day to give me a quote. The following Monday, he came out to complete the job and fixed my mistake on ordering the wrong size gas line quick connect for my generator.

    Wilson G. April 2026 via Thumbtack
  • He and his wiferespended qquickly and fixed my faucet for a fair price. I believe they even gave me a discount as my hustand is a veteran. He was very kind.

    Nicole T. April 2026 via Thumbtack
  • Very pleased with the process
    Very polite and explained what the problem was and told me the price… fixed the problem

    Christopher H. April 2026 via Thumbtack
  • They responded very quickly when I asked for help with a plumbing emberency (I didn't expect them to answer my query at almost 9pm), but they said they'd have someone out the next morning, and they did! Grateful for the quick service.

    Jeffrey W. April 2026 via Thumbtack
  • I received top tier service for my kitchen faucet replacement.

    JaTavia C. March 2026 via Thumbtack
  • Drew was prompt, professional, and quick. He fixed our leak quickly and gaveus great information about future repair work. I will definitely use them again.

    Andrew B. March 2026 via Thumbtack

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